Terms of Use.

The boring bit. Sorry.

 

Terms of Use

www.oxolt.com (“Site”). Oxolt T/A Ox Strong Health Limited (company number 12538903), 59-61 Charlotte Street St Pauls Square Birmingham West Midlands B3 1PX (“Oxolt”). Throughout the Terms of Use we refer to them as ‘T&Cs’. A reference to ‘you’ or ‘your’ is a reference to you as a user of our Site. A reference to ‘we’, ‘our’, ‘company’ or ‘us’ is a reference to Oxolt, the provider of our Site.

Last updated 24th April 2023.

Please read these Terms of Use carefully before using our site as they are a legally binding agreement between you and us. The Terms of Use are the terms and conditions that set out how we agree to operate and communicate.

By using our Site, you confirm that you accept these T&Cs and that you agree to comply with them. If you do not agree to these T&Cs, you must not use our Site.

By using our Site, you confirm that you accept these T&Cs and that you agree to comply with them. If you do not agree to these T&Cs, you must not use our Site.

General

The headings used in these T&Cs are solely for convenience.

You may not assign or delegate any of your rights or obligations in this agreement. We may assign this agreement at any time without notice to you.

Our delay or failure to exercise or enforce any right or provision of these T&Cs shall not constitute or be construed as a waiver of such right to act.

We shall not be responsible for any breach of these T&Cs caused by circumstances beyond our control.

Nothing in these T&Cs shall be construed to create a joint venture, partnership, or agency relationship between you and us, and neither you nor we shall have the right or authority to incur any liability, debt, or cost, or enter into any contracts or other arrangements, in the name of or on behalf of the other.

Rights You Are Giving Us to Use Material You Upload

When you upload or post content to our Site, you grant us a non-exclusive, royalty-free, perpetual licence to copy, store, reproduce, display, sell, distribute, publish, adapt and otherwise use the content and any data or other information derived therefrom for any purpose whatsoever (including entering into agreements with third parties for the provision of the content or data derived therefrom).

You agree that OXOLT may, but shall not be required to, identify you as the source of the content you upload to our Site, whether on our Site or on any other medium through which such content or any derivative thereof is published or displayed.

Intellectual Property – Our Site

The copyright and all other intellectual property rights in our Site (including all database rights, trademarks, service marks, trading names, text, graphics, code, files and other materials published on it) belong to us or our licensor(s). All such rights are reserved.

Subject to our Acceptable Use Policy, you may download material from our Site for the sole purpose of using our Site where we provide an option for you to do so. You may also print off one copy, and may download extracts, of any page(s) from our Site for your personal use.

However, you must not otherwise download, copy, transmit, modify, republish, store (in whole or in part), frame, pass off or link to any material or information from our Site for any purposes without our prior written consent. Further, you must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you download, copy or otherwise make use of any part of our Site in breach of these T&Cs, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Warranty and Disclaimer

We shall endeavour to ensure that any material available for downloading from our Site is not contaminated in any way; however, we do not warrant that such material will be free from infection, viruses and/or similar code.

Our Site is provided ‘as is’ and we accept no responsibility and make no representations, guarantees or warranties that our Site will operate continuously or be available for your use at any given time, without interruptions or faults. We may suspend, withdraw or restrict the availability of all or any part of our Site for business and operational reasons, such as maintenance or upgrade work. We will try to give you reasonable notice of any suspension or withdrawal.

It is your responsibility to evaluate the quality, suitability, accuracy, completeness and reliability of our Site and any information or content contained therein.

None of the information available on our Site is intended to be a substitute for independent professional advice and users are recommended to seek advice from suitably qualified professionals if relevant to their particular circumstances. We shall not be liable for any losses suffered.

We give no warranty or guarantee that our Site or information available on it complies with laws other than those applicable under English law.

Security

We care about the security of our users. Whilst we work to protect the security of your account, we cannot guarantee that unauthorised third parties won’t be able to defeat our security measures. We ask that you keep your password secure. Please notify us immediately of any compromise or unauthorised use of your account.

You are responsible for the configuration of your information technology, computer programmes, and platform in order to access the websites. You should use your own virus protection software. You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored, or any server, computer, or database connected to our Site.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

Limitation of Liability

To the extent permitted by law, we exclude all implied conditions, warranties, representations, or other terms which may apply to our Site or any content on it.

Nothing in these T&Cs excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

We shall not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our Site; or

  • Use of or reliance on any content displayed on our Site.

If you are a business user, we will not be liable for:

  • Loss of profits, sales, business, or revenue;

  • Business interruption;

  • Loss of anticipated savings;

  • Loss of business opportunity, goodwill, or reputation; or

  • Any indirect or consequential loss or damage.

We will not be liable for any failures of our Site due to software or internet errors or any other circumstances beyond our reasonable control.

We do not accept any liability for loss of your password or account ID caused by a breakdown, error, loss of power, or otherwise caused by or to your computer system.

We may put in place such systems as we from time to time see fit to prevent automated programs from being used to obtain unauthorised access to our system and our Site. We shall not be liable to you for any consequences arising out of or in connection with any use or attempted use of automated programs to obtain unauthorised access to our system or our Site.

If you are a consumer user, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Indemnification

You agree to indemnify, defend, and hold us harmless from any and all claims or demands made by any third parties due to or arising out of your use of our Site, the violation of these T&Cs by you, or the infringement by you of any intellectual property or other right of any other person or entity.

You agree to release, defend, indemnify, and hold OXOLT and its affiliates and subsidiaries, and their officers, directors, employees, and agents, harmless (at our request) from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

Third-Party Links, Sites, and Services

Our Site may contain links to websites, services, offers, or other resources provided by third parties. These links are provided for your information only. We don’t endorse or assume any responsibility for any such third-party sites, services, offers, or other resources.

Our Site may also include advertising from third parties. We are not responsible for the content of this advertising, and any misleading or inaccurate advertisements are the sole responsibility of the advertiser.

Furthermore, our Site contains data provided by third parties, and we accept no responsibility for any inaccuracies within such data.

If you access any third-party websites, services, or content from our Site, you do so at your own risk, and you agree that we have no liability arising from your use of or access to any third-party websites, services, or content.

Rules About Linking to Our Site

You must not include links to our Site in any other site without our prior written consent. In particular (but without limiting the foregoing) you must not include in any other site any ‘deep link’ to any page on our Site.

You may link to our home page at www.oxolt.com and pages within our Site, provided that you do so in a way that does not (in our reasonable opinion) damage our reputation or expose us to risk.

We reserve the right to withdraw linking permission without notice and without giving a reason.

Our Site must not be framed on any other site.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

Personal Training and Remote Online Plans

Our personal training and remote online plans are provided by OX STRONG HEALTH LTD (trading as OXOLT, company number: 12538903) and Nathan Oxford. By participating in our training programs, you acknowledge and accept the following terms:

Informed Consent:

  • You acknowledge that participation in physical exercise, fitness programs, or use of equipment involves inherent risks, including the risk of injury or illness. You voluntarily assume all such risks.

  • You agree to stop exercising immediately if you experience faintness, dizziness, pain, or shortness of breath, and to seek medical advice before continuing.

  • You understand that it is your responsibility to consult with your doctor before starting any new exercise program, particularly if you have any pre-existing medical conditions or concerns.

  • You acknowledge that the information provided by us is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

Limitation of Liability:

  • OX STRONG HEALTH LTD (trading as OXOLT) and Nathan Oxford cannot be held liable for any injury, illness, or accident that may occur as a result of participating in our training programs.

  • We are not responsible for any health problems that may result from training programs, products, or events you learn about through the Site. If you engage in any exercise program you receive or learn about through the Site, you agree that you do so at your own risk and are voluntarily participating in these activities.

  • We make no warranties or representations, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information, products, services, or related graphics contained on the Site for any purpose.

By using our personal training and remote online plans, you agree to the terms set forth in this section and assume all risks related to your participation.

Governing Law

If you are a consumer, please note that these T&Cs, their subject matter, and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these T&Cs, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

To contact us, please email hello@oxolt.com.

Insurance

Personal Training insurance is through Insure4Sport, Policy Number: I4S668572, Coach: Nathan Oxford

Refund Policy

General Refund Policy

At OXOLT, we strive to provide the best possible experience for our clients. However, we understand that there may be instances where a refund is necessary. Our refund policy is designed to be fair and transparent for all parties involved. By using our services, you agree to the terms set forth in this refund policy.

Personal Training and Remote Online Plans

  1. Cancellation and Refunds:

    • Personal Training Sessions:

      • Cancellations made more than 24 hours before a scheduled session will receive a full refund or the option to reschedule the session.

      • Cancellations made less than 24 hours before a scheduled session will not be eligible for a refund.

    • Remote Online Plans:

      • Refunds for remote online plans will only be provided if the cancellation request is made within 7 days of purchase and before the commencement of the plan. Once the plan has started, no refunds will be provided.

  2. Changes to Plans and Services:

    • If we need to make changes to your personal training sessions or remote online plans due to unforeseen circumstances, we will notify you as soon as possible and offer you the option to reschedule or receive a refund for the affected sessions or plan period.

Digital Products

  1. Downloadable Content:

    • Due to the nature of digital products, we do not offer refunds for downloadable content once it has been accessed or downloaded.

  2. Technical Issues:

    • If you experience technical issues with accessing or downloading our digital products, please contact us at hello@oxolt.com within 7 days of purchase. We will make every effort to resolve the issue or provide a suitable replacement.

Refund Process

  1. Requesting a Refund:

    • To request a refund, please contact us at hello@oxolt.com with your order or booking details, the reason for your request, and any relevant documentation or evidence.

  2. Processing Time:

    • Refunds will be processed within 14 days of receiving your request, provided all terms and conditions are met. Refunds will be issued to the original payment method used at the time of purchase.

  3. Non-Refundable Items:

    • Certain items and services are non-refundable, including but not limited to:

      • Personal training sessions canceled within 24 hours of the scheduled time.

      • Remote online plans that have already commenced.

      • Downloadable digital products that have been accessed or downloaded.

      • Any fees or charges associated with payment processing, shipping, or handling.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at hello@oxolt.com. We are here to help and ensure that your experience with OXOLT is positive and satisfactory.